Why Do I See Two Invoices?

Short answer

The hourly rate shown on Airlocum (e.g. £25.60/hr) is the total you pay. There are no hidden fees.

The two invoices are simply the same total split into two line items for legal and accounting compliance.

Why Are the Charges Split?

When a locum completes a shift, the total charge is divided between two separate invoices to reflect the legal reality of how the relationship works:

Invoice

What it covers

Example

Locum's invoice

Payment for hours worked, paid directly to the self-employed locum

£22.00/hr

Airlocum's invoice

Platform service fee (including VAT) for facilitating the booking

£3.60/hr

Total

Exactly what was shown when you booked — nothing more

£25.60/hr

The split is required for legal and tax compliance, and it reflects how the arrangement actually works:

• The locum is an independent freelancer providing services directly to your practice — not an employee of Airlocum.

• Airlocum's role is as a facilitator — connecting your practice with the locum and managing the booking, payment, and compliance process.

• Keeping the invoices separate ensures both parties remain compliant with HMRC requirements around self-employment, VAT, and service fees.

✅ You will always pay exactly what was quoted

The rate shown on the platform before you book is the total all-inclusive amount.

The two invoices are the same total, separated for compliance — not an additional charge.

• Receiving and Paying Invoices

• Pay by Invoice Policy

• How to Pay for a Booking

• Payment Options for Dental Practices

Last updated: March 2026 | Category: For Practices — Payments & Billing