If you cancel a confirmed shift with less than 18 hours’ notice, we charge the full agreed day rate to the practice. This is automatically passed to the locum as compensation.
Why This Policy Exists
Locums may have already arranged childcare, travel, and parking.
They’ve committed their day to your practice and turned down other work.
Short notice makes it nearly impossible for them to replace the lost income.
What the Fee Covers
The locum’s full day rate for the booked shift.
Recognition of the arrangements they made based on your confirmed booking.
Fairness & Exceptions
This charge is processed automatically to ensure fairness and consistency.
Exceptional circumstances? Contact our support team:
Live chat on our website
Email: hello@airlocum.co.uk
Phone: 07716 580305
