Golden Rule: Be accurate, be fair, and think long-term.
Slight generosity builds trust, earns Favourites status, and secures repeat bookings worth far more than a few extra minutes’ pay.


15-Minute Increment Rules

  • Finish at 17:20 → Submit 17:15

  • Finish at 17:25 → Submit 17:30

  • Lunch break 40 min → Submit 30 min

  • Start at 08:50 → Submit 09:00


If Your Day Ends Early

Example: Booked 9am–5pm, dentist leaves at 4pm.

  • Entitled to: Submit full 9–5.

  • Best strategy: Submit 9–4.

Why?
✅ Builds goodwill
✅ Boosts ratings & trust
✅ Gets you on Favourites lists
✅ Avoids timesheet disputes
✅ Secures more future shifts


Best Practices

  • Always round in the practice’s favour

  • Focus on relationship-building, not squeezing minutes

  • Avoid disputes — they hurt your reputation

  • Remember: One trusted relationship can mean dozens of future bookings


💡 Short-term generosity = long-term earnings.
Practices that trust you will rebook you again and again.