We understand how frustrating last-minute cancellations can be, especially when you’ve set aside the day for work. That’s why Airlocum protects your income with a Late Cancellation Policy.
Your Protection
If a practice cancels with less than 18 hours’ notice → You’ll receive 100% of the agreed booking fee
This payment is processed automatically — no need for you to chase it
Why This Policy Exists
To compensate you for the time you’ve reserved for that practice
To cover the fact you’ve likely turned down other work
To encourage practices to give as much notice as possible when cancelling
How You’ll Get Paid
The payment will appear in your Stripe account just like a completed shift
You’ll receive it after the standard timesheet approval process (no action needed on your part)
Tip: Keep your availability calendar up to date — it helps reduce cancellations and boosts your chances of getting re-booked.
