After each shift, practices complete a 7-question survey covering:
Punctuality
Teamwork & attitude
Initiative during downtime
Value for money
Avoiding distractions
Likelihood of being rebooked
Overall experience (1–5 stars)
Why It Matters
Favourites List – Added if the practice says “Yes” to rebooking.
Star Rating – Based on the overall experience score.
Earlier Shift Notifications – Higher ratings = priority alerts.
Badges & Recognition – Earned through consistently great feedback.
💡 Strong ratings build trust, boost your visibility, and lead to repeat bookings. Aim for excellence every shift to maximise your opportunities.
