Payment and billing

Cancellation Window & Fees18+ hours before shift start: ✅ Free cancellationLess than 18 hours before shift start: 💰 100% of booking fee chargedWhy This Policy ExistsLocums often commit travel, ch...

Quick Answer: Your payment method is only charged after the shift is completed and you’ve approved the locum’s timesheet, ensuring you only pay for verified work.

After each completed shift, invoices are automatically generated and emailed via Stripe. You can pay directly from the email or access invoices in your Airlocum profile.When Invoices Are CreatedAfter ...

You might notice two invoices in your Bookings section — one for hours worked and one for a service charge. Here’s why.The Short AnswerThe hourly rate you see on our platform (e.g., £25.60/hour) ...