The Locum Check-In Feature: Know Your Locum Is on Their Way
✅ At a glance 60 minutes before every shift, your booked locum receives an automated prompt to check in. One tap confirms they are en route. You receive an SMS instantly with their name and estimated arrival time. No setup required. Check-In works automatically with every booking. |
The Check-In feature removes the uncertainty that comes with the start of every locum shift — the question of whether your cover is actually on their way. Rather than waiting until the locum arrives or chasing them directly, you receive an automatic SMS confirmation as soon as they check in.
How It Works
# | What happens | Detail |
1 | Automated reminder | 60 minutes before the shift start time, Airlocum sends the locum an automated prompt to confirm they are on their way. |
2 | Locum checks in | The locum taps one link to confirm they are en route. No app needed. |
3 | You receive an SMS | You receive an SMS immediately with the locum’s name, confirmation, and estimated arrival time. For example: ✅ Rachelle Johnson confirmed they’re on their way to Manchester Dental Care Expected arrival: 8:15 AM |
What It Means for Your Practice
• No morning-of uncertainty: you know your locum is on their way before the working day begins.
• No need to chase: the check-in is triggered automatically — you don’t need to call or message the locum to confirm.
• Earlier warning if something changes: if a locum cannot check in, you have more time to arrange alternative cover before the shift starts.
• Reliable locums get prioritised: locums who consistently check in receive a higher engagement score in Airlocum’s matching algorithm, meaning the locums most likely to arrive reliably are also the ones most likely to appear at the top of your search results.
What to Do If Your Locum Doesn’t Check In
If you don’t receive a check-in SMS by approximately 60 minutes before your shift, contact the Airlocum support team immediately via live chat. The team can contact the locum directly and, if needed, begin activating emergency cover while you still have time.
💬 Live chat response time is under 2 minutes If you have any concern about a locum not checking in or not arriving, contact support via live chat at airlocum.co.uk rather than waiting. The earlier you contact us, the more options we have to help. |
