Payment Security on Airlocum — Why We Use Stripe
✅ The short version Airlocum processes all payments through Stripe — the same payment infrastructure used by Apple, Google, Amazon, and Spotify. Your card details are stored and encrypted by Stripe, not by Airlocum. Airlocum never has access to your raw card data. You are only ever charged after a shift is completed and the timesheet is approved. |
Why Airlocum Uses Stripe
Stripe is one of the world’s leading payment processors, handling billions of transactions annually for some of the most security-conscious companies in the world. Airlocum uses Stripe because it provides the highest available standard of payment security without requiring practices to create a separate account or manage any payment infrastructure themselves.
Security feature | What it means for your practice |
PCI DSS Level 1 compliance | The highest global standard for payment card data security. Stripe meets and exceeds it. |
Bank-level encryption | Your card details are encrypted in transit and at rest. Airlocum never sees or stores your raw card data. |
Real-time fraud detection | Every transaction is analysed automatically for suspicious activity before it is processed. |
24/7 monitoring | Stripe’s security infrastructure monitors transactions around the clock. |
$2bn+ insurance coverage¹ | Stripe carries substantial financial coverage against loss. See editor note to verify this figure is current before publishing. |
How Your Payments Are Protected
Your card details stay with Stripe. When you enter your card on Airlocum, the details are passed directly to Stripe and encrypted immediately. Airlocum stores only a secure token reference — never your actual card number, expiry, or CVV.
You are only charged after work is completed. Payment is triggered only when a shift is finished and the timesheet is approved — either by you or automatically after 24 hours. There are no upfront charges.
Real-time fraud checks on every transaction. Stripe analyses every payment for unusual activity before processing. Suspicious transactions are flagged and reviewed automatically.
Payment disputes are handled with Airlocum support. If you believe a charge is incorrect, contact the Airlocum support team via live chat. The team will investigate and liaise with Stripe on your behalf to resolve the issue.
💬 Payment query or dispute? Contact the Airlocum support team via live chat at airlocum.co.uk — ask to speak to a person. Response time is under 2 minutes. For billing queries, have your booking reference ready. Email: [email protected] | Phone: 07716 580305 |
