How to Delete Your Airlocum Account
✅ Quick answer To delete your account, open live chat and ask to speak to a person. We’ll process the deletion within 2 hours and confirm once complete. All personal data — including your profile picture and sensitive information — is permanently removed. No further action is needed from you. |
💡 Before you delete — consider pausing instead If you’re not sure you want to leave permanently, you can pause your account instead. Pausing keeps your profile, ratings, and Favourites status intact — you can reactivate at any time without starting from scratch. See “Reactivating Your Airlocum Account: Paused vs Deleted” for the full comparison. |
How Do I Delete My Account?
Step by step: 1. Open live chat on Airlocum and ask to speak to a person. 2. Let the team know you’d like to delete your account. 3. We’ll process the deletion within 2 hours. 4. You’ll receive a confirmation once complete. |
We’d love to know why you’re leaving — your feedback helps us improve the platform for the community. But it’s entirely optional.
What Happens to My Data After Deletion?
Once your account is deleted, all personal data is permanently removed:
Personal details — name, contact information, and all sensitive data are permanently deleted.
Profile picture — removed from the platform entirely.
Booking history and ratings — removed from your profile. Anonymised data may be retained for platform analytics.
We handle all data removal on your behalf — no further action is needed from you after deletion is confirmed.
Frequently Asked Questions
Can I reactivate my account after deleting it?
No. Deletion is permanent. Your profile, ratings, Favourites status, and booking history are all removed and cannot be recovered. If you might want to return, consider pausing your account instead.
What’s the difference between pausing and deleting?
Pausing keeps everything intact — your profile, ratings, and Favourites status are preserved and you can reactivate at any time. Deleting permanently removes everything and you’d need to start from scratch with a new account. See “Reactivating Your Airlocum Account: Paused vs Deleted” for full details.
Do I need to cancel any upcoming shifts before deleting?
Yes. If you have confirmed upcoming shifts, cancel them before requesting deletion. Standard cancellation fees apply depending on how close the shifts are. The support team will check for upcoming bookings when you request deletion.
What about outstanding payments owed to me?
Any payments for completed shifts will still be processed and sent to your Stripe account, even after your Airlocum account is deleted. Make sure your Stripe account remains active until all pending payments have cleared.
Can I delete my account by email instead of live chat?
Yes. Email [email protected] with your deletion request. However, live chat is faster — the team responds in under 2 minutes and can process the deletion immediately.
Related Articles
• Reactivating Your Airlocum Account: Paused vs Deleted
• Where Is My Payment? How to Track and Troubleshoot Your Payment
• How to Cancel a Shift and Late Cancellation Fees Explained
• How to Contact Airlocum
Support is available via live chat — ask to speak to a person at any time.
Last updated: March 2026 | Category: For Locums — Policies & Support
