How to Cancel a Shift on Airlocum
Need to cancel a shift? No problem - here's how:Go to your Bookings pageClick the 3 dots (•••) button on the far right of your bookingSelect your reason from the dropdown menuAdd a message (optional b...
Having a Problem During a Shift? What to Do
🚨 If you’re having a problem right now:1. Do not leave the practice before speaking to the practice manager or owner.2. Contact Airlocum immediately via live chat at airlocum.co.uk — ask to speak to a...
Can I Be Employed and Self-Employed at the Same Time?
✅ Quick answerYes — it’s perfectly legal and very common. Many dental professionals hold an employed position (e.g. at an NHS practice) while also doing self-employed locum shifts through Airlocum.You...
Reactivating Your Airlocum Account: Paused vs Deleted
✅ Quick answerPaused account: Contact support via live chat. We can restore your account in minutes — your profile, ratings, and history are all preserved.Deleted account: All data was permanently rem...
How to Delete Your Airlocum Account
✅ Quick answerTo delete your account, open live chat and ask to speak to a person. We’ll process the deletion within 2 hours and confirm once complete.All personal data — including your profile pictur...
How to Cancel a Shift and Late Cancellation Fees Explained
By Eugene Bojé, Founder of Airlocum⚠️ Key pointsCancelling 5 or more days before a shift is always free.Fees apply from 5 days before the shift and increase the closer you cancel.No-shows result in th...
What is Airlocum's No-Show Policy
⚠️ What counts as a no-showA no-show occurs when a locum fails to attend a confirmed shift without giving any prior notification to the practice or to Airlocum.If you cannot make a shift, cancel via t...
