Paused Account
You temporarily closed your account (e.g., maternity leave, travel, other work).
All profile data, ratings, and history are preserved.
Reactivation: Contact our support team via live chat — we can restore your account in minutes.
Deleted Account
You requested permanent deletion (e.g., career change, no longer locuming).
All data was removed and cannot be recovered.
Reactivation: Requires new registration, profile setup, re-uploading documents, and reconnecting your bank account.
How to Check Your Status
Contact our support team via live chat.
Provide your full name.
We’ll confirm if your account is paused ✅ or deleted ❌ and guide you through next steps.
Tip: Paused accounts keep your past ratings, reviews, and reliability score — making it faster to start getting bookings again.