Paused Account

  • You temporarily closed your account (e.g., maternity leave, travel, other work).

  • All profile data, ratings, and history are preserved.

  • Reactivation: Contact our support team via live chat — we can restore your account in minutes.


Deleted Account

  • You requested permanent deletion (e.g., career change, no longer locuming).

  • All data was removed and cannot be recovered.

  • Reactivation: Requires new registration, profile setup, re-uploading documents, and reconnecting your bank account.


How to Check Your Status

  1. Contact our support team via live chat.

  2. Provide your full name.

  3. We’ll confirm if your account is paused ✅ or deleted ❌ and guide you through next steps.


Tip: Paused accounts keep your past ratings, reviews, and reliability score — making it faster to start getting bookings again.