Receiving & Paying Invoices
⚠️ Invoice downloads not yet available Invoices can currently be viewed on screen and printed from your browser, but cannot be downloaded directly as a PDF from the platform. If you need a copy emailed to you, contact the support team at [email protected] with the invoice number(s) and they will send them over. |
Invoices are generated automatically by Stripe after each completed shift, once you approve the locum's timesheet. They are emailed to the contact address in your practice's Your Details section.
How to Pay
From the invoice email, you can pay by any of the following methods:
Method | Detail | |
🏦 | Bank transfer | Use the BACS details on the invoice. Always include the invoice number in the payment reference. |
💳 | Card payment | Pay immediately by debit or credit card. |
🔗 | Link payment | Secure one-click payment via Stripe, available directly from the invoice email. |
💡 Always quote the invoice number Include the invoice number in the payment reference for every bank transfer. Payments without a reference cannot be allocated automatically and may cause delays. |
Viewing Invoices in Your Airlocum Account
Invoices are stored in your account and can be accessed at any time, even if you have misplaced the email.
# | Step | What to do |
1 | Go to Bookings | Navigate to the Bookings section of your Airlocum dashboard. |
2 | Find the shift | Locate the completed shift for which you need the invoice. |
3 | Open the menu | Click the ⋯ (three dots) icon on the far right of the shift row. |
4 | View Invoice | Select View Invoice. The invoice opens on screen. |
To print the invoice, right-click anywhere on the page and select Print.
