Airlocum – Pay by Invoice Policy
This policy sets out the payment terms, accepted methods, and invoice delivery process for practices using Airlocum's invoicing option.
Payment Terms
Due date: 14 days from the date the locum's timesheet is approved by an authorised contact at your practice.
⚠️ Late payment charge A charge of 1.5% per month applies to any balance that remains unpaid after the 14-day due date. To avoid late charges, ensure invoices are approved for payment promptly after timesheet approval. |
Accepted Payment Methods
Method | Detail | |
✅ | Bank transfer | Use the BACS account details on the invoice. Always include the invoice number in the payment reference. |
✅ | Card payment | Debit or credit card accepted. |
✅ | Link payment | Secure one-click payment via Stripe, available from the invoice email. |
❌ | Not accepted | Cash, cheque, and money orders are not accepted. |
💡 Always quote the invoice number Include the invoice number in the payment reference for every bank transfer. Payments without a reference cannot be allocated automatically and may cause delays to your account and locum payouts. |
Invoice Delivery
• Invoices are emailed to the address in your practice's Your Details section.
• They are also available to view at any time in the Bookings section of your Airlocum account.
• Paper invoices are not issued.
• If you need a copy resent, contact the support team at [email protected] with the invoice number.
