What is Airlocum's cancellation policy for locums?
As an Airlocum worker, you are part of a community of professional, experienced and reliable individuals.👩⚕️ Being part of this community means that you are held to high standards of service...
How to Delete Your Airlocum Account
To close your account, contact Airlocum Support — we’ll process your deletion within 2 hours and confirm once complete.Before You GoWe’d love to know why you’re leaving — your feedback helps...
What Should I Do If I Encounter Any Issues During a Locum Assignment?
If you experience any problems during your shift — whether it’s related to the work environment, equipment, colleagues, or anything else — contact Airlocum immediately so we can assist. How to r...
Can I Be Employed and Self-Employed at the Same Time?
Short answer: Yes — it’s perfectly fine to have an employed role while also doing self-employed private work, including locum shifts through Airlocum.Many locums combine a part-time or full-time e...
Late Cancellation Fees for Locum
If you need to cancel a booked shift, please be aware of our late cancellation fees. Fees vary by role and how close to the shift start time you cancel.Nurses & Receptionists5+ days before shift: FREE...
How to Cancel a Shift on Airlocum
Need to cancel a shift? No problem - here's how:Go to your Bookings pageClick the 3 dots (•••) button on the far right of your bookingSelect your reason from the dropdown menuAdd a message (opti...
Locum Late Cancellation Policy
A late cancellation occurs when a locum cancels a confirmed shift less than 5 days before the scheduled start time. This policy is part of Airlocum’s Reliability Boost Program, which aims to improve...
Reactivating Your Airlocum Account: Paused vs Deleted
Paused AccountYou temporarily closed your account (e.g., maternity leave, travel, other work).All profile data, ratings, and history are preserved.Reactivation: Contact our support team via live chat ...
