Common cause: Changing your phone number — Stripe sends login codes to your old phone.
Step 1 – Start Stripe’s Recovery Process
Go to: stripe.com/recover
Step 2 – Verify Your Identity
Stripe will ask you to either:
Upload a photo of your ID document
OR answer questions about your account
💡 Tip: Provide as much detail as possible to speed approval.
Step 3 – Stripe Reviews Your Request
Once verified, Stripe will:
Send you a secure link
Let you disable two-factor authentication
Restore your account access 🚀
Note: This process is handled entirely by Stripe for security reasons — Airlocum cannot bypass it