How to Sign Up as a Locum on Airlocum
Airlocum handles all the admin so you can focus on working — no invoicing or chasing payments. You choose when, where, and with whom you work, plus your pay rate.Steps to Get StartedQuick Registrati...
How to Cancel a Booking
Need to cancel a locum booking? Here's how to do it quickly through your Airlocum dashboard. Steps to CancelGo to the Bookings sectionClick the 3 dots (⋯) on the very far right of the shiftClick the...
How to Set Your Hourly Rate as a Locum
On Airlocum, you set your own hourly rate. The right rate balances competitiveness with the value you deliver.Key Factors to ConsiderLocationResearch what others charge in your area.It’s fine to cha...
What Charges Apply to Practices?
There’s no joining fee and no monthly subscription. You only pay after your locum completes their shift and you’ve approved their timesheet.Simple Pricing StructureNo joining feesNo monthly subscr...
Where Is Airlocum Available?
Airlocum is available nationwide — any dental professional or practice in the United Kingdom can sign up and use the platform.Who Can Use Airlocum?Dental professionals – Nurses, dentists, hygienis...
Locked Out of Stripe? Here’s How to Regain Access
Common cause: Changing your phone number — Stripe sends login codes to your old phone.Step 1 – Start Stripe’s Recovery ProcessGo to: stripe.com/recoverStep 2 – Verify Your IdentityStripe will ...
How to Submit Your Timesheet
You must submit a timesheet after each completed shift. There are two easy ways to do it:1. From the ReminderAt 7pm on the day of your shift, you’ll receive a text and email reminder.Tap the link in...
When Will I Get Paid?
At Airlocum, your payment timeline depends on how the practice pays: Card-Paying Practices – Fastest payoutsYou submit your timesheet after your shift.Practice approves it within 24 hours (or it’s...
Practice Hasn’t Approved My Timesheet Yet
No worries — we’ve got it! 🏋️♀️ If a practice doesn’t approve your timesheet within 24 hours of submission, Airlocum will approve it automatically. Example: Submit at 6:00 PM on Mond...
Do You Charge a Booking Fee?
No separate booking fee — the price you see in Search Results is the total you pay.What’s IncludedLocum hourly rate – Includes:Airlocum service fee (£3/hour)VAT (£0.60/hour)Mileage – Only ap...
Benefits of Working on Airlocum for Locums
Airlocum is a live, on-demand platform that connects locum dental professionals with practices — think Airbnb or Uber, but for dental shifts. Once your profile is live, practices can book you direct...
What is Stripe and Is It Safe?
Stripe is the secure payment processor Airlocum uses to send your earnings directly to your bank account.It’s the same technology used by global companies like Amazon, Uber, Google, Spotify, and Del...
How You’ll Know You Have a Booking Request
When a practice books you, you’ll get an instant text message with a link to the job details, including:Pay rateTravel payment (if applicable)Practice detailsStart and finish timesYour OptionsAccept...
Should I Add a Profile Photo?
Short Answer: Yes – it can more than double your booking requests. Why It Matters:📊 Our research shows locums with a professional-looking profile photo receive 2–3x more booking requests.💼 A...
Cancellations by Practices
Cancellations by PracticesWhen a practice cancels a confirmed booking, it can have a major impact on the locum — especially if they’ve already arranged travel, childcare, or turned down other work...
What is Airlocum's cancellation policy for locums?
As an Airlocum worker, you are part of a community of professional, experienced and reliable individuals.👩⚕️ Being part of this community means that you are held to high standards of service...
What Happens if a Practice Cancels My Booking Late?
If a practice cancels your booking less than 18 hours before the shift start time, you’ll still get paid your full agreed booking fee 💰. This payment is processed automatically — you don’t ne...
Top Tips to Get More Work on Airlocum
Deliver 5-Star Service ⭐Go above and beyond — practices rebook great locums repeatedly.Expand Your Travel Radius 🚗Wider range = more booking opportunities.Stay Ready 📱Keep your phone nearby ...
Unclaimed Shifts – How It Works & When to Check
Where to find it:In your Airlocum profile, go to Unclaimed Shifts. Although only about 2% of shifts display here.How It WorksView available jobs in your area.Click View Details for shift info.If inter...
Payment Options for Dental Practices
Airlocum offers two secure and flexible payment methods: 1. Pay by Card (Recommended)Add a debit or credit card in your Payment Methods section.Card details are securely stored by Stripe (our payment ...
