If you can’t log in because you’ve forgotten your password: How to Reset ItGo to the Login page.Tap Forgot password (green link at the bottom).Follow the prompts to enter your registered email add...

We understand that switching to self-employment — or combining it with a part-time employed role — can feel like a big step. Airlocum is built to make it easy, flexible, and rewarding. 1. Total Fl...

Short answer: Yes — it’s perfectly fine to have an employed role while also doing self-employed private work, including locum shifts through Airlocum.Many locums combine a part-time or full-time e...

1. Sign Up & Create Your ProfileGo to airlocum.co.uk → click Quick registration.Set your travel distance, working days, and preferred practices.Choose your hourly rate — you keep 100% of it.2. Adm...

✅ Before You SubmitDouble-check start time, end time, and lunch break.Once a practice approves your timesheet, no changes can be made and payment will be processed. 🕒 If Not Approved YetSpeak to ...

A no-show occurs when a locum fails to attend a confirmed shift without giving any prior notification to the practice or Airlocum. No-shows cause serious disruption for dental practices and affect pat...

The Blocklist feature allows you to exclude specific locums from your search results and booking suggestions. This ensures your practice is always matched with professionals who meet your quality and ...

Airlocum allows practice managers to manage multiple practice locations under one login. This is ideal for corporate groups, multi-site owners, or managers who work across several practices. You can e...

OverviewYour Favourites list is one of Airlocum's most powerful features for practices that want to maintain quality control while maximizing booking success rates. This guide will show you how to bui...

What It IsIf no locum accepts your booking request within 2 hours, Airlocum automatically resends it to boost your chances of filling the shift.Key Point: The system copies all filters from your origi...

Golden Rule: Be accurate, be fair, and think long-term.Slight generosity builds trust, earns Favourites status, and secures repeat bookings worth far more than a few extra minutes’ pay.15-Minute Inc...

Need to cancel a shift? No problem - here's how:Go to your Bookings pageClick the 3 dots (•••) button on the far right of your bookingSelect your reason from the dropdown menuAdd a message (opti...

Two Ways to Set AvailabilityWeekly PatternChoose your regular working days (e.g., Mon–Thu).These stay blocked/available automatically until changed. Figure 1: This locum only wants to work Mon, Fri,...

To change your bank for payments, contact Airlocum Support — we’ll handle the change through Stripe.What to ProvideCurrent bank account number.New bank account sort code.New bank account number.Ho...

Cancellation Window & Fees18+ hours before shift start: ✅ Free cancellationLess than 18 hours before shift start: 💰 100% of booking fee chargedWhy This Policy ExistsLocums often commit travel, ch...

If you cancel a confirmed shift with less than 18 hours’ notice, we charge the full agreed day rate to the practice. This is automatically passed to the locum as compensation.Why This Policy ExistsL...

If you need to cancel a booked shift, please be aware of our late cancellation fees. Fees vary by role and how close to the shift start time you cancel.Nurses & Receptionists5+ days before shift: FREE...

Want more work? These strategies will help you stand out and get priority in booking waves. 1. Deliver 5-star performanceArrive 10–15 minutes earlyLook professionalHave a positive attitudeUse your p...

Short answer: Nope - but shift start or finish times can be updated - even after they’ve been posted or accepted - by the Airlocum team, no problem.How to Request a Time ChangeContact Airlocum Suppo...

You can quickly check your timesheet status in your Airlocum profile.How to CheckGo to the Bookings section.Find your completed shift.Look for the View Timesheet icon (square with a pencil).Status Ind...