How Ratings & Reviews Work
After each shift, practices review your performance by answering these questions:Did the locum arrive on time for their shift? (Yes/No)Was the locum's appearance professional? (Yes/No)Did the locum ha...
Forgot Your Airlocum Password?
If you can’t log in because you’ve forgotten your password: How to Reset ItGo to the Login page.Tap Forgot password (green link at the bottom).Follow the prompts to enter your registered email add...
Can I Be Employed and Self-Employed at the Same Time?
Short answer: Yes — it’s perfectly fine to have an employed role while also doing self-employed private work, including locum shifts through Airlocum.Many locums combine a part-time or full-time e...
How Airlocum Works for Locums
1. Sign Up & Create Your ProfileGo to airlocum.co.uk → click Quick registration.Set your travel distance, working days, and preferred practices.Choose your hourly rate — you keep 100% of it.2. Adm...
Setting Up Your Locum Profile
1. Sign UpClick ‘Locum Sign Up’ on the Airlocum homepage.2. Build Your ProfileSet your hourly rateSelect your working daysUpload compliance documents3. Set Up PaymentsComplete your Stripe connecti...
How to Accept or Decline a Booking Request
When a practice books you, you’ll receive an instant text message from Airlocum.Viewing the Job DetailsClick the link in the message.See key information, including:Pay rate.Travel payment (if applic...
What Happens if a Practice Cancels My Shift?
We understand how frustrating last-minute cancellations can be, especially when you’ve set aside the day for work. That’s why Airlocum protects your income with a Late Cancellation Policy.Your Pro...
What Should I Do If I Encounter Any Issues During a Locum Assignment?
If you experience any problems during your shift — whether it’s related to the work environment, equipment, colleagues, or anything else — contact Airlocum immediately so we can assist. How to r...
Updating Your Availability & Preferences
Easily control when, where, and who you work with by updating your Calendar and Your Details.1. Block or Unblock Specific DaysGo to Calendar in your profileTap the day you want to block — a diagonal...
How to Delete Your Airlocum Account
To close your account, contact Airlocum Support — we’ll process your deletion within 2 hours and confirm once complete.Before You GoWe’d love to know why you’re leaving — your feedback helps...
Airlocum – Pay by Invoice Policy
Payment TermsNet 14 days from locum’s timesheet approval by an authorised practice contact.Late payments: 1.5% monthly interest on outstanding balances.Invoice DeliveryView in Bookings page Sent to ...
Profile Optimisation: Stand Out to Practices
1. Set a Competitive Hourly RateMatch your rate to local market averages for your role and experience.Practices often choose quality over the lowest price — but unrealistic rates can reduce opportun...
How Airlocum Works for Locums
Airlocum connects locum dental professionals with practices across the UK through a fast, easy-to-use online platform.Getting StartedSign up for free at airlocum.co.uk → Select Quick Registration �...
How Airlocum Works for Dental Practices
1. Find Qualified Locums FastSearch a UK-wide pool of verified dental professionals.Our algorithm matches you by price, skills, experience, reliability, star-rating and location.2. Easy Booking Proces...
Benefits of Using Airlocum for Dental Practices
Airlocum makes finding, booking, and paying locum dental professionals fast, cost-effective, and stress-free. Here’s what you get:Access to Skilled, Verified LocumsEvery professional is pre-vetted, ...
How to Sign Up Your Independent Practice
Click Quick registration → Practice.Enter:Your name.Mobile number (for booking notifications).Email address.Add your practice name & address.In Payment Method, add your debit/credit card details or ...
How to Sign Up Your Corporate Practice
Click Quick registration.Select Practice. Enter:Mobile phone number (for booking notifications).Email address.Practice name & address.Tick you're part of a Corporate. If Your Corporate Has Already Joi...
How to Search, Book, and Send a Booking Request
Booking a locum on Airlocum takes just a couple of minutes — whether you need cover today, tomorrow, or in the future.Step 1: Log InLog in to your Airlocum account.Step 2: Select Date & RoleEnter th...
How to Pay for a Booking
Airlocum offers two payment options for practices:Debit/Credit Card Invoicing Paying by CardPayment is only taken after the shift is completed and you approve the timesheet.Timesheets are submitted by...
How to Contact Airlocum
Our support team is available 24/7 to help with any questions or issues.Fastest Response💬 Live Chat – Use the chat box at airlocum.co.ukAvg. response time: under 2 minutes.Other Contact Options�...