Airlocum – Pay by Invoice Terms & Conditions
Your use of Pay by Invoice (“PBI”) is subject to these Terms & Conditions and the related PBI Policies. By choosing Pay by Invoice, you agree to be bound by both. We may update these terms at any ...
How the Booking Algorithm Works
Airlocum doesn’t send requests at random — we rank locums using four key factors:DistanceCloser = higher score (10 for nearest, 0 for furthest)Reduces risk of travel delaysReliabilityBased on atte...
When will my payment method be charged?
Quick Answer: Your payment method is only charged after the shift is completed and you’ve approved the locum’s timesheet, ensuring you only pay for verified work.
How Airlocum Matches Locums with Practices
Airlocum uses a smart matching system to connect locums with the best shifts quickly and fairly.How It WorksWhen a practice posts a shift, our system ranks available locums using four factors:Distance...
How to Use Search Filters to Find the Right Locum
As a busy dental practice, finding the right locum quickly is crucial. Airlocum’s powerful filtering system helps you refine your search, connect with the right professionals, and save valuable time...
How Ratings & Reviews Help You on Airlocum
After each shift, practices complete a 7-question survey covering:PunctualityTeamwork & attitudeInitiative during downtimeValue for moneyAvoiding distractionsLikelihood of being rebookedOverall experi...
How to Add a Payment Card
To pay for locums using a debit or credit card: Go to Payment Methods in your Airlocum profile.Click Add a card.Enter:Long card number.Expiry date (MM/YY).3-digit CVC (on the back of your card).Postco...
What Practices Value in Locums (and How to Excel)
As a locum on Airlocum, every shift is an opportunity to build your reputation, secure repeat bookings, and increase your income.Practices evaluate you after each shift using specific criteria — ...
Locum Late Cancellation Policy
A late cancellation occurs when a locum cancels a confirmed shift less than 5 days before the scheduled start time. This policy is part of Airlocum’s Reliability Boost Program, which aims to improve...
Do You Offer a Pension?
No — Airlocum locums are self-employed contractors, not employees, so we do not provide a pension scheme. As a self-employed professional, you:Manage your own tax affairs.Arrange your own pension or...
Reactivating Your Airlocum Account: Paused vs Deleted
Paused AccountYou temporarily closed your account (e.g., maternity leave, travel, other work).All profile data, ratings, and history are preserved.Reactivation: Contact our support team via live chat ...
I'm Available – Do You Have Any Work?
How Airlocum WorksThink of us like Uber:Practices post shifts when they need cover.Our algorithm notifies the best-matched locums.You accept or decline based on your availability.We’re the platform ...
How to Change Your Travel Distance
Quick Steps:Go to Professional Details section of your profileScroll down past Biography and SkillsFind Distance willing to travel (miles)Edit the mileage to your preferred distanceClick SavePro Tip: ...
Can I Join Airlocum as a Trainee?
Short answer: No — Airlocum only accepts fully qualified, GDC-registered dental professionals.Who Can Join AirlocumTo work as a locum through Airlocum, you must:Be fully qualified in your dental pro...
When Will I Start Receiving Bookings?
Quick Answer: You’ll start getting booking requests as soon as your profile is 100% complete and live on Airlocum.1. Check Your Profile StatusLook at the Profile Progress Bar at the top of your dash...
Haven't Received Your Verification Code?
When signing up for Airlocum, you’ll get two separate 4-digit codes:📱 One to your mobile phone (SMS).📧 One to your email address.If either code hasn’t arrived, here’s how to fix it fast.�...
Receiving & Paying Invoices
After each completed shift, invoices are automatically generated and emailed via Stripe. You can pay directly from the email or access invoices in your Airlocum profile.When Invoices Are CreatedAfter ...
Add Airlocum to Android Phone
Adding Airlocum to your Android device’s home screen makes it faster to find and book locum dental professionals, and accept bookings. You’ll be able to open Airlocum with a single tap, just like ...
Payment Missing? Here's How to Check
If you're chasing a payment that seems overdue, follow these quick steps to track it down. Step 1: Check Your Stripe Account FirstMost "missing” payments are actually sitting in your Stripe account ...
What Happens If a Practice Doesn’t Pay for a Locum’s Shift?
Quick Answer: You will always get paid - even if the practice doesn’t.At Airlocum, we have a Payment Protection System to make sure locums never lose income because a practice fails to pay. How It W...
