Quick Steps to Change Your Rate (for nurses only) Step 1: Go to the Choose Rate section of your Airlocum profileStep 2: At the bottom of your preferred rate column, you'll see a grey circleStep 3: Cli...

Ideally you should submit for the actual hours worked, not the originally booked hours, especially if it's only 30 minutes or an hour shorter than the original booked time. Example: Booked 9–5 but f...

Scenario: Booked 9am–5pm but finish at 3pm.Really consider submitting your timesheet for actual hours worked — not the full booking time. Why This Works for You✅ Shows professionalism and fairne...

As a hygienist, knowing whether nurse support will be available during your shift is essential for planning and delivering quality patient care. Airlocum makes this information clear and accessible at...

Yes, absolutely! We're happy to review your profile to ensure it's fully optimised for maximum booking opportunities. What We Check: ✅ Profile Completion StatusAll required fields filled out correct...

Short answer: No — Airlocum does not guarantee shifts. Airlocum is a competitive, on-demand marketplace where locum bookings are awarded based on demand in your area and your professional profile. Y...

Go to your Profile.Click Professional Details.Scroll to Distance You’re Willing to Travel.Enter your preferred mileage.Click Save.✅ Changes apply immediately to future booking requests.

Short answer: Yes — the Airlocum team can review your profile and provide personalised recommendations to help you get more bookings.Profile Optimisation Checklist ✅🔥 Most Critical (Highest Imp...

Do You Guarantee Payment? Yes - Airlocum guarantees your payment. How We Protect YouCard-paying practices: Payment is processed automatically via Stripe once the timesheet is approved - zero risk of n...

Finding Parking at Your PracticeParking details for your shift may be listed in your booking information — and if they’re not, we can find out for you.Where to Check FirstConfirmation email – Pa...

When a practice cancels your booking, it’s natural to wonder why. At Airlocum, we aim to provide transparency and clarity whenever possible.How to Find Out the ReasonWhen a practice cancels, they’...

If you’re unsure about your upcoming shift, there are quick ways to confirm its status.How to CheckMethod 1 – Bookings SectionLog into your Airlocum account.Go to Bookings.Cancelled shifts will sh...

You might notice two invoices in your Bookings section — one for hours worked and one for a service charge. Here’s why.The Short AnswerThe hourly rate you see on our platform (e.g., £25.60/hour) ...

To streamline your experience, we offer the Account Switcher feature – designed to make toggling between locations a breeze. ✅ No more logging out and back in✅ Quickly move between practices you...

Airlocum sends booking requests in strategic waves to fill shifts quickly while giving the best-matched locums priority.​Understanding how the wave system works — and how to get into earlier waves...

If your payment is showing in Stripe but hasn’t reached your account, and your payout method is set to a Mastercard or Visa card, here’s what’s happening:The reason:​Stripe does not send payou...

To change your email address:Go to Your Details in your profile.Enter your new email address and click Save.You’ll receive a 4-digit verification code by email — enter this to confirm the change.�...

Add Airlocum to Android PhoneAdding Airlocum to your Android device’s home screen makes it faster to find and book locum dental professionals, and accept bookings. You’ll be able to open Airlocum ...

Adding Airlocum to your iPhone home screen lets you open the platform instantly, just like a native app. This is especially useful for practice managers who need to book locums quickly, or locums who ...

Want to fill your shifts quickly and reliably? Here are the proven strategies practices use every day: ✅ Send ONE Request to 30+ LocumsThe more locums see your request, the faster it fills. Practice...